Privacy Policy

Effective Date: June 26, 2025

1. Introduction

At Atlantic Human Services Inc. ("AHS," "we," "us," or "our"), protecting your privacy and personal information is a core part of how we build trust with the people and communities we serve.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, https://www.theahsgroup.com/ (the “Site”), and through other communications. It also explains your rights under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation.

By using our Site, you agree to the terms of this Privacy Policy, which forms part of our Terms and Conditions.

2. Who We Are

Atlantic Human Services Inc. is a bilingual, multi-service organization providing culturally inclusive, community-based support in employment, corrections, and wellness across Atlantic Canada. Since 1996, we have worked to empower individuals and promote economic and social inclusion through compassionate, tailored services.

Contact Information:

Atlantic Human Services Inc.
51 Highfield Street, Suite 101
Moncton, NB E1C 5N2, Canada
📧 Email: des@theahsgroup.com
📞 Phone: 506-383-9033
🌐 Website: https://www.theahsgroup.com/

3. What Information We Collect

We collect two types of information when you interact with us:

A. Personal Information (You Provide Voluntarily)

You may provide personal information when you:

  • Submit a form or inquiry through our website
  • Apply for a job or program
  • Communicate with us by phone or email
  • Request information about our services

This may include:

  • Full name
  • Email address and phone number
  • Mailing address
  • Résumé details (employment history, education)
  • Any other personal or professional data you choose to share
B. Non-Identifiable Information (Collected Automatically)

When you visit our Site, we may automatically collect:

  • IP address and browser type
  • Device type and operating system
  • Pages visited and time spent
  • Geographic location (general, e.g. province)
  • Referral source (e.g., search engine or link)

This data helps us understand site usage and improve user experience.

4. How We Use Your Information

We use your personal information to:

  • Respond to inquiries or service requests
  • Assess eligibility and support for programs and employment services
  • Process job or volunteer applications
  • Improve our services and website performance
  • Communicate relevant updates
  • Fulfill legal and funding obligations

We only use your information for the purposes for which it was collected, unless otherwise permitted by law.

5. Cookies and Analytics

Our Site uses cookies and similar technologies to enhance usability and gather analytics.

  • Cookies are small files stored on your device to help the Site function efficiently and improve your experience.
  • We may use tools like Google Analytics to collect aggregate data about website usage.

You can control or disable cookies through your browser settings.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaopto

6. When We Share Your Information

AHS does not sell, rent, or trade your personal information.

We may share your information:

  • With service providers or partners who help us operate our programs or website (under confidentiality agreements)
  • With government agencies (e.g., CSC, Working NB) when required to deliver services
  • As required by law, regulation, subpoena, or court order
  • To protect the safety, rights, or operations of AHS or others

All third parties are required to protect your information and use it only for authorized purposes.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law or funder obligations.

Once no longer needed, personal data is securely destroyed, anonymized, or archived.

8. Security of Your Information

We use a range of administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or loss. These include:

  • Access controls and staff training
  • Encrypted databases and secure networks
  • Confidentiality agreements with employees and service providers

While we take every reasonable step, no method of data transmission over the internet or storage is completely secure.

9. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to incomplete or inaccurate information
  • Withdraw your consent at any time (subject to legal obligations)
  • Request deletion of your information, where appropriate

To make a request, please contact us using the details in Section 14. We may need to verify your identity before processing your request.

10. Third-Party Links

Our Site may link to third-party websites (e.g., community partners, government agencies). AHS is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.

11. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from minors. If we learn that such data has been collected, we will delete it promptly.

12. International Use

While AHS primarily serves clients in Canada, users outside the country accessing the Site do so at their own discretion and are responsible for compliance with local laws. All data is processed and stored in Canada.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or operational practices. The most recent version will always be posted on our Site, with the effective date updated at the top.

Your continued use of the Site constitutes acceptance of any revised policy.

14. Contact Us

If you have any questions about this Privacy Policy, or wish to access, update, or delete your personal information, please contact our Privacy Officer:

Atlantic Human Services Inc.
51 Highfield Street, Suite 101
Moncton, NB E1C 5N2, Canada
📧 Email: info@theahsgroup.com
📞 Phone: 506-383-9033